Welcome to the artemisoutdoorsuk.co.uk website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this Website.
Before you place an order, if you have any questions relating to these terms and conditions please contact our Sales Team by e-mail, or call us on 01579 362319 between 8.30am-5pm.

Please note: Whilst we do our best to keep the stock level's upto date, as well as our online shop we are also a wholesaler and occassionally items may become out of stock before the website can be updated. In this case you will be contacted by email with an approximate delivery date.

Definitions

"Conditions" means these terms and conditions and the Special Conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Special Conditions" means the terms and conditions in the Product Description; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "We/us" means Artemis Outdoors UK; "Website" means the website located at www.artemisoutdoorsuk.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands and "You" means a user of this Website.

Use of the website

Access

You are provided with access to this Website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions.

Registration

You warrant that:

• The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and
• You will notify us immediately of any changes to the Personal Information by contacting our Sales Team by e-mail, or calling us on 01579 362319 between 8.30am-5pm.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

Indemnity

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

Our rights

We reserve the right to:

• modify or withdraw, temporarily or permanently, this Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
• change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.

Third party links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Recommendations

When you use our website, you'll see that we offer you recommendations, showing products we think you might like and could perhaps miss when you're browsing the site. These are based on your past purchases, top sellers, related items and recently-viewed products. We determine your interests and suggest new products you may like; additionally we compare your interests and buying habits with the interests and habits of other customers, to show you relevant products. Your recommendations may change when you make a purchase and move around the site. We take reasonable care to ensure our recommendations are in line with your behaviour as a customer on artemisoutdoorsuk.co.uk. Details of the products we recommend - such as price - are correct at the time recommendations are originally made to you, but can be subject to change without notice.

Privacy

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

When you shop on this Website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Information"). We may collect this information even if you do not register with us.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner's Office. We use your information only for the following purposes:

• Processing your orders;
• For statistical or survey purposes to improve this Website and its services to you; 
• To serve website content and advertisements to you; 
• To administer this website;

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email.

We use Cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time - if you do not accept Cookies you will be unable to use this Website for shopping purposes, only for browsing and research.

If you'd like to opt out of cookies, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).

Please check back frequently to see any updates or changes to our privacy policy. Questions regarding this Policy should be directed as follows:

Artemis Outdoors UK
Upton Cross
Liskeard
Cornwall
Pl14 5BQ

Purchase of products

Orders

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Find out more about our Refund policy which is incorporated into these Conditions.

Contract creation and electronic contracting

The technical steps required to create the contract between you and us are as follows:

• You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website.
• We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from ruag.co.uk. 
• As your product is shipped from our warehouse we will send you a despatch confirmation email.

Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions in Change or cancel an order

Non-acceptance of an order may be a result of one of the following:

• The product you ordered being unavailable from stock.
• Our inability to obtain authorisation for your payment. 
• The identification of a pricing or product description error. 
• You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

Where possible we will contact you in the event of non-acceptance of an order occurring.

The contract will be concluded in English.

The details of your specific contract will not be filed by artemisoutdoorsuk.co.uk. If you do require any information regarding orders you have placed with artemisoutdoorsuk.co.uk please write to us at the following address:

Artemis Outdoors UK
Upton Cross
Liskeard
Cornwall
Pl14 5BQ

Contract cancellation under the Distance Selling Regulations

Please note that you are entitled to cancel this contract if you so wish provided that you exercise your right and notify us no longer than 7 working days after the day on which you receive the Products.

If you wish to exercise your right to cancel this contract after your order has already been despatched, we will refund the original purchase price, provided that you have notified us in writing no longer than 7 working days after the day on which you receive the Products, and that you have taken reasonable care of the Products and not used them. Please follow the procedure set out in our Returns procedure.

Please note that your right to return Products does NOT apply to Products which fall into the following categories unless they are faulty or not as described:

• Made to measure or personalised goods
• Sealed goods where the opening of the product makes it unsuitable for re-sale
• Special order goods which have been ordered from our suppliers especially for you and are as such no returnable to the supplier.

Please see our Refund policy for further details.

Description of products

Each Product purchased is sold subject to its Product Description which sets out additional Specific Conditions related to that Product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.
We will take all reasonable care to ensure that all details, descriptions and prices of Products appearing on the Website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the Website as up to date as possible, the information including Product Descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a Product until your order is accepted in accordance with our Order acceptance policy.

Promotional discounts

Coupons, discounts and promotional discount codes offered by artemisoutdoorsuk.co.uk are valid only for use as part of a purchase made via artemisoutdoorsuk.co.uk, unless otherwise stated. Such promotional discounts are not valid for use as full or part of a purchase for telephone orders.

General

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Compliance with laws

The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

• any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
• any loss of goodwill or reputation; or 
• any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.

Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival

Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement

These Conditions govern our relationship with you. Any changes to these Conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Artemis Outdoors UK and you are expected to do. You confirm that, in agreeing to accept the Conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law

The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

The registered company address of
Artemis Outdoors UK
Upton Cross
Liskeard
Cornwall
Pl14 5BQ

DELIVERY:
We endeavour to deliver within 24 hours from date of despatch.
Scottish Highlands and Islands within 3 working days (carrier permitting).

CARRIAGE PAID ORDERS:
Mainland England, Wales & Scotland (check with office for Highlands & Northern Ireland) rates:
• Accessories / Apparel £200+ carriage paid
• Ammunition other than shotgun cartridges £800+ carriage paid (*See note below)
• Shotgun Cartridges 18,000+ carriage paid
• All Guns will be sent out carriage paid regardless of value
*Ammunition, weapons & accessories can be mixed to make orders up to £800
• Pellets, bullet heads and cases £400+ carriage paid

NON-CARRIAGE PAID ORDERS:
• Carriage charge for spares & jiffy bag items: At cost, please specify when ordering if you require next day delivery (not including Saturdays)
• Ammunition under £800: (*See note above)
- Orders under £399.99 - at cost.
- Orders £400 - £799.99 - at half cost.
• Accessories under £200: £9.50 Carriage
• Shotgun cartridges under 18,000: by quotation
• Orders to Scottish Highlands, Islands & Northern Ireland: by quotation

BACK ORDERS: All back orders will be supplied at the trade price at time of delivery.

TAIL LIFT: If a tail lift is required please specify at time of ordering. This is subject to a £50 surcharge regardless of order value.

PAYMENT TERMS: 30 Days from date of invoice.

OWNERSHIP: Title of goods remain with KCSR Ltd T/A Artemis outdoors UK until payment is made in full.

RETURNS:
Please call the office BEFORE returning any item.
SHOULD ITEMS BE ORDERED INCORRECTLY AND RETURNED, A RE-STOCKING FEE MAY APPLY.
Further to the above - Should you need to return any item/s to us you MUST contact the office for a returns reference number. If you require a credit or replacement you must ensure goods are returned in perfect resalable condition and in their original undamaged packaging. If returning weapons for repair you MUST ensure item/s are not cocked or loaded and are in a safe condition to travel. Please note, it is your responsibility to ensure all goods returned to us are packed sufficiently for normal carrier handing.

GUARANTEES: All guarantees will become null and void if it is found that the damage is - fair wear and tear, caused by
misuse, used for a purpose other than intended by the design, modified or adapted from the original design or specification, use of ammunition other than that for which the weapon was designed or proofed, application of chemicals and lubricants other than
recommended by the company or works carried out by other persons than Gun Trade members approved by KCSR Ltd T/A Artemis outdoors UK for specific works.

UNAUTHORISED SELLING: All products and /or brands distributed by KCSR Ltd T/A Artemis outdoors UK in the UK shall not be distributed to the trade or any other person(s) unless specific permission has been granted by the Managing Director. Neither shall such products be sold via the internet on any person(s) own website, trading website or third party website or auction website, including, but not limited to, Amazon and Ebay. Permission to sell any such products to the trade or retail will be given on an individual basis. If it is proven that any company is wholesaling/distributing such products or retailing such products on the internet without specific permission, that company’s trading terms with KCSR Ltd T/A Artemis outdoors UK will be affected. Goods sold this way without permission are also exempt from any and all guarantees and warranties.

DISPUTES: All delivery discrepancies need to be reported with 48 hours of delivery. Claims for damaged items must be reported within 24 hours of receipt of goods.